Quality Insights - Things for Free!

Johan Kruithof
and
Quality Insights

Quality
Matters:
Over the years I have produced a number of 'Quality Matters' one-pagers (previously called 'Insights to Action') on various Quality-related subjects. These are available to download free of charge as 'pdf' files, either as individual articles or as a single file containing the complete set. More details on the DOWNLOAD PAGE.

Quality
Thinking:
I used to talk, teach, and still write, about 'Quality Thinking', ie being smart or clever enough to think about things in different ways. One of the ways in which I have presented this is in the form of "Thirteen Mind Tracks for Quality Thinking". Based on this, I presented a paper entitled "Thirteen reasons why Quality programs fail, and what to do about it" at Qualcon 2003, a joint AOQ/RMIT conference held in October 2003. Both a one-page "Mind Tracks" summary and a copy of the Qualcon paper are available as pdf files. Visit the DOWNLOAD PAGE for more details.

Home Page

Quality Matters:	Over the years I have produced a number of 'Quality Matters' one-pagers (previously called 'Insights to Action') on various Quality-related subjects. These are available to download free of charge as 'pdf' files, either as individual articles or as a single file containing the complete set. More details on the DOWNLOAD PAGE.
Quality Thinking:	I used to talk, teach, and still write, about 'Quality Thinking', ie being smart or clever enough to think about things in different ways. One of the ways in which I have presented this is in the form of "Thirteen Mind Tracks for Quality Thinking". Based on this, I presented a paper entitled "Thirteen reasons why Quality programs fail, and what to do about it" at Qualcon 2003, a joint AOQ/RMIT conference held in October 2003. Both a one-page "Mind Tracks" summary and a copy of the Qualcon paper are available as pdf files. Visit the DOWNLOAD PAGE for more details.