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Quality Connections with a personal flavour:
- mindwerx International
- Bill Jarrard and Jennifer Goddard are directors of mindwerx International, the home of "Deliberate Creative Thinking®" and "Mind Mapping®". Bill and I worked together, on and off, for more than fifteen years. We are the co-authors of "Hidden Gold!", our definitive handbook on practical Practical Process Improvement.
- Quality Award Partners
- QAP's principal partners are Jeff Ryall and Deanne Emmerson. The group provides comprehensive Quality-focussed business services. Jeff and I have worked on various joint projects over the years. Jeff anf I are co-authors of 'The Quality Systems Handbook', and we both collaborated with two other authors on 'The QS-9000 Continuous Improvement Handbook'. (Only a few copies left, I think - contact QAP to enquire) .
- K*M*G Consulting
- Getting caught up in a controversy or crisis is challenging for any organisation. My colleague Kerrie Mullins Gunst at K*M*G Consulting specializes in helping you negotiate the risks posed by such issues.
- Positive Change Consulting
- Conducted by my friends Jennifer McCoy and Tony Austin, Positive Change focusses on leadership to help build staff commitment in your business.
Other Quality Connections:
- Baldrige Excellence Model
- Baldrige National Quality Program -
including Criteria for Performance Excellence (Business, Education, Healthcare).
- Australian Business Excellence Framework
- A relatively new site being developed by SAI Global (formerly Standards Australia) to deal with the ABEF, following the demise of the AQC as a separate entity.
- International Organization for Standardization (ISO)
- All you ever wanted to know about ISO and ISO standards.
- Quality Progress
- This is the monthly journal of the ASQ (American Society for Quality). The site has a search facilty which allows keyword-driven searches through all issues of the journal back to 1990.
- Standards Australia
- Now called SAI Global, this is the shopping site for Australian Standards, including those for Quality, and related books and other publications. This is where you get our books The Quality Systems Handbook and Hidden Gold! This is also where you find links to what was formerly the Australian Quality Council and to the Australian Business Excellence Framework.
- W Edwards Deming
- These are the Deming pages of CAES-MIT. They also have further Deming links.

Professional Organisations:
- AusAPT - Australian Association for Psychological Type
- Association for professionals working with, or interested in, the MBTI® (Myers-Briggs Type Indicator®).
- AOQ - Australian Organisation for Quality
- A major Australian national Quality body. Has many worthwhile training programs. This link is to the Victorian site.
- NSAA - National Speakers Association of Australia
- Professional body for people who make a living from public speaking.
Personal Interests:
- 'Heritage'
- 'Heritage' is a subsidiary site of Quality Insights and deals with personal stories from Australian history. At present, its main feature is "Fever Beach", a book about the tragic journey of the migrant clipper 'Ticonderoga' in 1852.
- The Whitehorse Orchestra
- This is a community symphony orchestra based in Box Hill in the City of Whitehorse. I've got a vested interest, as I have been a musician in this orchestra for many years.
- 3MBS-FM
- 3MBS-FM - Melbourne Fine Music - is my favorite radio station. If you're interested in fine music, check it out.
- The Eramus Foundation
- This is a Netherlands-Australian cultural exchange association in which I am involved.
Miscellanea:
- First Step Communications
- Run by Gihan Perera who is a web-design wiz. The site has a wealth of Internet-related information and services, much of it free!
- Vicnet - What's New
- Vicnet's "What's New" page regularly lists new community-oriented sites, both on Vicnet and other ISP's.
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